How AI and Learning Records Are Rewriting the Future of Workforce Development

Why workforce boards are embracing new tools to support adult learners and close the skills gap

The New Reality for Workforce Boards

Across the country, workforce boards are facing a pivotal moment. The traditional models for guiding job seekers—especially adult learners—are no longer enough. With industries evolving faster than training programs can keep up and millions of Americans sitting in the “some college, no degree” category, the need for smarter systems is urgent.

Workforce leaders are being asked to do more: help individuals document what they know, guide them to what they need, and connect them to real job opportunities—all with fewer resources and higher expectations.

The Power of Learning and Employment Records (LERs)

Learning and Employment Records (LERs) are changing how we track, validate, and present a person’s knowledge and skills. Unlike a resume or transcript, an LER is a digital, verifiable record that combines formal education, non-credit learning, certifications, and work-based experiences.

It’s a powerful tool for adult learners—it turns scattered accomplishments into a clear, shareable story. For workforce boards, LERs are a bridge between disconnected systems, making it easier to support re-engagement, career navigation, and job placement.

AI Is Turning Data Into Direction

AI-powered platforms are taking the promise of LERs even further. These tools can analyze a person’s learning record and recommend next steps—whether that’s a short-term credential, a degree completion path, or a list of local job opportunities.

They can identify hidden skills, surface relevant experiences, and even suggest how to close gaps through targeted learning. Instead of leaving advisors to piece it together manually, AI provides clear, data-backed pathways. This enables workforce boards to deliver personalized guidance at scale with greater speed and precision.

The Untapped Potential of LERs

The full potential of LERs is just beginning to emerge. As more systems adopt them, they can create a more equitable labor market where skills matter more than pedigree. LERs give learners control over their own data, enabling them to prove what they know and what they can do, regardless of where or how they learned it.

For employers, LERs offer a clearer picture of a candidate’s capabilities, improving talent matching and opening doors for nontraditional candidates. For workforce boards, they represent an opportunity to reimagine services—from eligibility assessments to career coaching to employer engagement—using real-time, verified skill data.

Looking Ahead: A Smarter, More Connected System

The future of workforce development won’t be built on guesswork—it will be built on data, visibility, and learner empowerment. LERs and AI are not about replacing people; they’re about enabling people to do more with the time and resources they have.

For workforce boards, that means using these tools to serve more learners more effectively, while building stronger connections to employers.

The call to action is clear: now is the time to pilot, partner, and prepare. The technology is ready—and so are the learners.